Warranty and Returns
All our cables, power banks, and wall chargers are warranted for 1-year from the date of purchase. The warranty covers failures due shipping damage and/or defects in materials and workmanship.
Screen protectors are warranted for 30-days. The warranty covers shipping damage as well as installation problems. Please contact us to report any problems.
The warranty does not cover damage resulting from abuse, accident, modifications, unauthorized repairs or other causes that are not defects in materials and workmanship.
At our discretion, the defective product might not need to be returned to us. If a product under warranty needs to be returned, CreatePros, LLC will cover the cost of the return postage.
Products that have failed under warranty are eligible for replacement or refund.
Return of Unused Items
To be eligible for a return, your item must be unused and in the same condition that you received it. It must be returned in the original packaging within 30 days of purchase. Please contact us to schedule a return.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Refund of purchase price will be refunded by the same method as the payment was made.
To return your product, you should mail your product to:
11835 Carmel Mountain Rd
San Diego, CA 92128
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs for returns are non-refundable.