Help Center

Questions & Answers

Ordering

How do I use a Discount Code?

Where can I get a Discount Code?

Do you offer discounts for qualified educational institutions?

Do you sell wholesale or B2B?

Shipping and Returns

Where is CreatePros located?

How do you ship orders?

Do you shipping internationally?

How do I track my package?

How do I return an item?

Certification

What is Apple MFI Certification?

Why is MFI Certification important?

Can a MFI Certified cable give me an error message?

Are CreatePros products UL and CE approved?